Terms of Service

Welcome to DOTINK (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services at dotink.us (“Website”). By accessing or purchasing from our Website, you agree to be bound by these Terms. Please read them carefully before using our services.

If you do not agree to these Terms, you may not use our Website.

  1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.
We reserve the right to modify or discontinue any product or service without prior notice.

All products sold on this Website are intended for use by trained and professional scalp micropigmentation (SMP) artists. Our products are cosmetic pigments and are not medical devices.

  1. Eligibility

You must be at least 18 years old to use this Website or make a purchase.
By agreeing to these Terms, you represent that you are of legal age in your state or region.

  1. Product Information

We make every effort to display accurate product descriptions, colors, and specifications.
However, slight variations may occur due to screen settings, lighting, or pigment batch differences.

Our pigments are cosmetic-grade and intended solely for professional SMP use.
They do not diagnose, treat, cure, or prevent any medical condition.

  1. Pricing & Payment

All prices listed on this Website are in USD unless otherwise stated.
We reserve the right to update pricing at any time.
Payment must be completed at checkout using available payment methods (e.g., credit card, PayPal, Shop Pay).

We do not store full credit card information. All payments are encrypted and processed securely by certified payment gateways.

  1. Order Processing & Shipping

Once your order is placed, we begin processing within 1–2 business days.
We ship orders through trusted carriers such as UPS or USPS.
Shipping times may vary depending on destination and carrier conditions.

You are responsible for providing accurate shipping information.
Orders delivered to incorrect addresses due to customer error cannot be refunded or resent free of charge.

For detailed shipping information, please refer to our Shipping Policy.

  1. Returns, Refunds & Exchanges

Due to the nature of cosmetic pigment products and hygiene regulations, we cannot accept returns on opened or used items.

Unopened and unused items may be eligible for return within 14 days of delivery.
Customers are responsible for return shipping costs unless there is an error on our part.

For full details, please review our Refund Policy.

  1. Prohibited Activities

You may not use our Website or products:

  • For any unlawful purpose

  • To reproduce, resell, or exploit content or products without permission

  • To upload harmful code, viruses, or malicious programs

  • To misrepresent your identity or impersonate others

  • To violate intellectual property rights

Any violation of these Terms may result in termination of your access.

  1. Accuracy & Completeness of Information

We do not guarantee that all information on this Website is current, complete, or error-free.
We may update product descriptions, policies, or pricing at any time without notice.

  1. Third-Party Services

Our Website may contain links to third-party services (e.g., Instagram, Facebook, YouTube).
We are not responsible for content, privacy practices, or accuracy of third-party websites.

  1. Intellectual Property

All text, images, logos, graphics, and product names on this Website are the intellectual property of DOTINK.
You may not copy, reproduce, distribute, or use our content without written permission.

  1. Limitation of Liability

To the fullest extent permitted by law, DOTINK is not liable for:

  • Any injury resulting from improper or untrained use of pigments

  • Allergic reactions, sensitivities, or skin responses

  • Shipping delays, carrier issues, or lost packages

  • Damages arising from unauthorized modifications to products

By purchasing, you acknowledge that SMP procedures should only be performed by trained professionals.

  1. Indemnification

You agree to indemnify and hold DOTINK harmless from any claims, damages, or losses arising from your misuse of the Website or products.

  1. User Accounts (if applicable)

When creating an account, you must provide accurate information.
You are responsible for maintaining the confidentiality of your login details.
We are not liable for unauthorized account access due to your negligence.

  1. Governing Law

These Terms are governed by and interpreted according to the laws of the United States, without regard to conflict-of-law principles.

  1. Changes to Terms

We may update these Terms at any time.
By continuing to use the Website after changes are posted, you agree to the updated Terms.

  1. Contact Information

Questions about these Terms should be sent to us at:
dotink.korea@gmail.com